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STEADFAST - A BRIEF PROFILE

Steadfast Group Limited is an unlisted public company comprising of 278 medium sized, AFS licensed insurance brokerages. Our Members operate from 410 offices around Australia.

Steadfast is Australia's largest autonomous Insurance Broker cluster Group, generating in excess of $2.5 billion in annual premium turnover.

The main benefit of becoming a shareholder in a cluster group is the buying power and flexibility to negotiate with Underwriters on tailored insurance product packages and policy wordings, reflecting the needs of its membership.

Furthermore, Cluster Groups also provide other vital tools to assist brokers in running their businesses more effectively and keeping up to date with industry trends and reform requirements


STRENGTH

With the backing of a national management group, Steadfast Shareholders' have the buying power that gives them access to the majority of the Australian insurance market.  In addition, the Group has a number of strategic partners including some of Australia's largest insurers and premium funders. Click here to view.

Thanks to our intranet, Steadfast brokers can, at any time, ask for assistance from other Group Shareholder' - or from Group Management.

VERSATILITY

Whether it's home, car, boat or cover for small or large businesses, Steadfast brokers can source quality products from a broad, flexible range. That breadth of choice enables them to locate value-for-money insurance to provide protection to suit each client's needs.

STEADFAST AFS LICENSE

Steadfast Group Limited is an AFS Licensee (License No. 254928).  Click on the following link to view our Financial Services Guide (FSG).

Steadfast Group Limited's Board, management and staff have a commitment to efficient and fair resolution of complaints.  The Company demonstrates a culture that acknowledges customers' rights to complain and which actively solicits feedback from customers.

Please contact us if you have any complaints about our services.

Mr Allan Reynolds
Complaints Officer
Steadfast Group Limited
PO Box A980
Sydney South
NSW 1235
Ph:  (02) 9495 6525
Fax: (02) 9495 6565
Email: allan@steadfast.com.au

If complaint cannot be resolved to your satisfaction within 20 business days you have the right to refer the matter to:

Financial Ombudsman Service (FOS)
Level 5, 31 Queen St,
Melbourne VIC 3000
GPO Box 3
Melbourne Vic 3001
Phone 1300 78 08 08
Fax 03 9613 6399
Email info@fos.org.au
www.fos.org.au

WHY USE A STEADFAST BROKER?

You will get the personalised service you look for from a highly professional business, together with the expertise and support you would expect from a large organisation.

Our extensive network allows Shareholders to keep up-to-date with current trends and new insurance markets.

You'll enjoy the expertise, protection and value for money that make so much difference to your peace of mind and your bottom line!

WHY USE A BROKER?

FLEXIBILITY  

As you’d expect, when you consult an insurance company, they endeavour to meet your needs from the specific products and services they have to offer.  Inevitably this makes them less flexible. They’d like your business and they certainly don’t want you to shop around.

VALUE 

However, "shopping around" is exactly what a good broker will do, looking for the cover that’s ideally suited to your needs.

Brokers make it their business to know what all the major insurance companies can provide and where to get the best value for their clients.

Quite simply, an insurance broker can save you time, worry and money.

SECURITY 

People often take shortcuts with insurance, failing to understand the fine print or weigh up the many factors that go into making the best deal.

All too often they’re disappointed when, down the track, their insurance doesn’t "come to the rescue" in the way they’d hoped.

OBJECTIVITY 

Brokers provide objective, professional advice based on years of training and experience. They have a comprehensive, current knowledge of the insurance market.

As a result, they can locate and negotiate the most competitive premiums on your behalf.

STEADFAST MANAGEMENT STAFF & BOARD OF DIRECTORS

Steadfast Staff

Board of Directors

John J Phillips
Chief Executive Officer
Ph: (02) 9495 6575
Mobile : 0414 284 812
Robert Kelly
Executive Chairman
Ph: (02) 9495 6599
 
 
Allan Reynolds
National Operations Manager
Ph: (02) 9495 6525
Mobile : 0425 231 797
Greg Rynenberg
East West Insurance Brokers Pty Ltd
19 Rosedale Street
Coopers Plains QLD 4108
Tel: (07) 3344-3899
Fax: (07) 3344-2448
www.eastwestinsurance.com.au
 
Jenny Varley
Company Secretary
Ph: (02) 9495 6595
Chris Baker
ANCA Insurance Brokers
Suite 34, Trafalgar Place
110 Collins Street
Hobart TAS 7000
Tel: (03) 6224-8588
Fax: (03) 6224-8477
www.ancatas.com.au
 
Graham Cassidy
Group Technical Manager
Ph: (02) 9495 6511
Mobile : 0400 504 126
Ken Bayley
Statewide Insurance Brokers Pty Ltd
Level 2, 78 Mill Point Road
South Perth WA 6151
Tel: (08) 9474-4344
Fax: (08) 9474 2080
www.statewideib.net.au
 
Peter Imeson
Group Systems & Reporting Manager
Ph: (02) 9495 6515
Mobile : 0408 123 153
Paul Moran
Moran Insurance Brokers Pty Ltd
Cnr Cremorne & Balmain Streets
Richmond South VIC 3121
Tel: (03) 9427-0288
Fax: (03) 9427-0365
www.moran-ib.com.au
 
Samantha Hollman
Executive Manager
Ph: (02) 9495 6545
Steve Nichols
Allsafe Insurance Brokers Pty Ltd
Suite 4, 27 Stoneham Street
Stones Corner QLD 4120
Tel: (07) 3397 6674
Fax: (07) 3397 6537
http://www.allsafe.com.au
 
Catherine Pettitt
Group Training &
Compliance Manager
Ph: (02) 9495 6509
Graham Stevens
Austcover Victoria Pty Ltd
675 Victoria Street
Richmond VIC 3121
Tel: (03) 9425 1305
Fax: (03) 9434 1105
 
Maureen Brinsmead
EA to CEO & Executive Chairman
Ph: (02) 9495 6535
Mike Olofinsky
Brookvale Insurance Brokers
Level 1, 54 Balgowlah Road
Balgowlah NSW 2093
Tel: (02) 9934 9700
Fax: (02) 9949 9071
www.bib.com.au
 
Barry Gordon
Accountant
Ph: (02) 9495 6516
Greg Stewart
Holdfast Insurance Brokers Pty Ltd
62 Greenhill Road
Wayville SA 5034
Tel: (08) 8273-0900
Fax: (08) 8373-2588
www.holdfast.com.au
 
Rhonda Townsley
Group Services Coordinator
Ph: (02) 9495 6555
Jonathan Upton
Indemnity Corporation Pty Ltd
Level 1, 56 Delhi Road,
North Ryde NSW 2113
Tel: (02) 9034-5555
Fax: (02) 9034-5500
www.indemnitycorp.com.au
 
Ana Welsh
Website and IT Coordinator
Ph: (02) 9495 6510
Joe Vella
Joe Vella Insurance Brokers Pty Ltd
13 Pease Street
Manoora QLD 4870
Tel: (07) 4053-1488
Fax: (07) 4053-1494
www.jvib.com.au
 
Suzanne Carbone
Projects Assistant
Ph: (02) 9495 6512
Rick Wolozny
Trident Insurance Group
1st Floor, 186 Scarborough Beach Rd
Mt Hawthorn WA 6016
Ph: (08) 9202 8003
Fax: (08) 9202 8010
www.tridentinsurance.com.au
Neela Gonslaves
Assistant Accountant
Ph: (02) 9495 6514
 
 
Vanessa Habojan
Projects Assistant
Ph: (02) 9495 6523
 
 
Emma Beckingham
Administration Assistant
Ph: (02) 9495 6519
 
 
Lyndsay Keays-Wood
Administration Assistant
Ph: (02) 9495 6500
 
Vision
As a united Group of autonomous Insurance Brokers operating nationally, our aim is to use the power of the group to maintain our independence as individuals yet have the strength to negotiate better terms, conditions and remuneration from underwriters, premium funders and strategic alliance partners.  Our clients are our shareholders. We maintain the high standards of the organisation by only allowing those to join us who meet our group criteria. To enable our shareholders to enhance their businesses, Steadfast will offer a range of products and services which are unique to our group and the industry.