AFS License
Steadfast Group Limited is an
Click on the following link to view our Financial Services Guide (FSG).
Steadfast Group Limited's Board, management and staff have a commitment to efficient and fair resolution of complaints. The Company demonstrates a culture that acknowledges customers' rights to complain and which actively solicits feedback from customers.
Please contact us if you have any complaints about our services.
Allan Reynolds
Complaints Officer
Steadfast Group Limited
Level 3, 99 Bathurst Street
Sydney NSW 2000
PO Box A980
Ph: (02) 9495 6525
Fax: (02) 9495 6565
Email: allan@steadfast.com.au
Website: www.steadfast.com.au
If the complaint cannot be resolved to your satisfaction within 20 business days you have the right to refer the matter to:
Financial Ombudsman Service (FOS)
Street Address - Financial Ombudsman Service, Level 12, 717 Bourke Street, Docklands 3008
Mailing address - Financial Ombudsman Service, GPO Box 3, Melbourne 3001
Phone 1300 78 08 08
Fax 03 9613 6399
Email info@fos.org.au
Website: www.fos.org.au
Insurance Brokers Code of Practice
Steadfast subscribes to the Insurance Brokers Code of Practice. To view a copy of the Code, click here.
