AFS License

Steadfast Group Limited is an AFS License (License No: 254928)

Click on the following link to download and view our Financial Services Guide (FSG).

Steadfast Group Limited's Board, management and staff have a commitment to efficient and fair resolution of complaints.  The Company demonstrates a culture that acknowledges customers' rights to complain and which actively solicits feedback from customers.

Please contact us if you have any complaints about our services:

Allan Reynolds 
Complaints Officer
Steadfast Group Limited
Level 3, 99 Bathurst Street
Sydney  NSW  2000

PO Box A980
Sydney South NSW 1235

Ph:  (02) 9495 6525
Fax: (02) 9495 6565
Email: allan@steadfast.com.au 
Website: www.steadfast.com.au

If the complaint cannot be resolved to your satisfaction within 20 business days, you have the right to refer the matter to:

Financial Ombudsman Service (FOS)

Street Address - Financial Ombudsman Service, Level 12, 717 Bourke Street, Docklands 3008 
Mailing address - Financial Ombudsman Service, GPO Box 3, Melbourne 3001 

Phone 1300 78 08 08
Fax 03 9613 6399
Email info@fos.org.au
Website: www.fos.org.au

Insurance Brokers Code of Practice

Steadfast subscribes to the Insurance Brokers Code of Practice. To view a copy of the Code, click here

 
© 2017 Steadfast Group Ltd All rights reserved.